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Frequently
Asked Questions
- How
do I add my safelists?
Click
Here to see the step by step instructions.
- I
get an access error message when I try to use
the software, what's up?
This usually happens when you have
downloaded the software before and your trial
demo version has run out. It is a security issue.
The way to solve this is to uninstall the previous
software (see uninstall details below), download
and install the full version, enter your new
username and password, launch the program and
start using it. You may see the error appear
again. If this happens, close the program and
relaunch it. The error should not occur again.
- I
sent an email but after sending it says 45 lists
processed 5 bad, what does this mean?
It usually means that those 5 lists are not
compatible with the S3 submitter at this time.
Not all lists work with S3 even though they
may appear to be added correctly. It can also
mean that the list is down or no longer exist.
The same is true of all other submitters.
- Help?
I am a Pro member and I can't login?
Send your username and password
here
and let us know. We will reset your password
if needed.
- How
do I uninstall the software?
Go to your Start menu (bottom left of
your desktop screen, select Programs,
select Safelistworld Super Submitter,
then select Uninstall Safelistworld Super
Submitter (S3). Do not uninstall S3 by using
your control panel as this will not remove all
the files.
- Will
S3 work in a Mac, Unix or Linux OS environment?
No. S3 will only work in a Windows Operating
System environment such as Windows 95/98/NT/2000/Me/XP.
- How
do I cancel Safelistworld services?
You can email us at trey@safelistworld.com if
you do not know how to cancel via 2Checkout.
In the event that a cancellation request is
received and/or fulfilled after the monthly
debit has been initiated, Safelistworld will
not be able to issue a refund. Cancellation
requests should be sent in well in advance of
the next scheduled debit date.
Please keep in mind, that if you cancel and
want to return at a later date, you will need
to pay for the setup fee again.
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Please send us any questions or additions to the S3 FAQ here.
Please check back often. More frequently asked
questions will be posted here as they come in.
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